Protecting Your rivacy is Important to Us!
In just a few short years, the internet has revolutionized the way everyone does business. It allows us to interact with customers personally across time, space and boundaries. The internet provides us with the opportunity to offer information, listen to your opinions and to provide a host of banking and financial services that you can access from the convenience of your home or office. At the same time, this new technology brings with it legitimate concerns about privacy and security.
At MortgageBrokers.com, we are dedicated to protecting your privacy and safeguarding your personal, business, and financial information at all costs. In fact, it is one of our highest priorities and remains the cornerstone of our commitment to you. If you choose to provide information to us, we promise to use vigorous security safeguards and adhere to our privacy principle to ensure that your personal and financial information is well protected.
Our privacy policy
Our privacy policy applies to personal customers, including individuals carrying on business alone or in partnership with other individuals.
It consists of five key principles:
1. Collecting and using information
Before we collect the information about you, we will explain how we intend to use it. We will limit the information we collect to what we need for those purposes, and we will use it only for those purposes.
We collect, use and disclose information about you for a variety of reasons:
To identify you and verify any information you give us
To protect us both from error and fraud
To understand your needs and eligibility for products and services
To recommend particular products and services so we may serve you better
To meet legal requirements, such as asking you to provide the necessary information to verify your identity
To present your mortgage application to various lenders and insurers for the purpose of securing a mortgage and/or related service
We may review and analyze your use of our services, in order to assist in the above.
We may collect from you and share health information with insurers and insurance agents for the purpose of applying for creditor insurance.
2. Releasing information
We may provide your information to other persons only in the following instances:
Where we have your consent
Where the other parties are our suppliers or agents who assist us in providing our services to you
Where we are required or permitted to do so by law or applicable regulators
Where transfers of a business are involved
3. Protecting information
We will protect your information with appropriate safeguards and security measures, and will retain your information only for the time that is required for the purposes we explain. We use various methods to safeguard personal information. These include physical security,, computer and electronic security, destruction of information no longer needed, and contractual protections with third party data processors.
4. Providing information access and accuracy
You can check your information to verify, update and correct it, and to have any obsolete information removed. We may ask you to put your request in writing.
There's no charge for verifying or correcting your information. Depending on the circumstances, there may be a charge if you want a copy of records which we have already given you. We will let you know in advance if there is a charge.
If you have a sensory disability, we will give you access to your personal information in any alternative format you request if we already have it in that format or if its conversion into that format is reasonable and necessary in order for you to be able to exercise your rights under applicable legislation.
It may not be appropriate for us to release certain information directly to you.
If we have obtained information about you from other people, upon your request, we'll let you know the person we got it from.
5. Respecting and responding to your privacy concerns
In this privacy code, we will explain your options for refusing or withdrawing consent to the collection, use and release of your information, and we will record and respect your choices. We will investigate and respond to your concerns about any aspect of our handling of your information.
6. Compliants
All inquiries or complaints regarding personal information or privacy issues can be forwarded to:
If your inquiry or complaint is not resolved to your satisfaction, please contact: The President, MortgageBrokers.com, at the above address. You may also file a complaint with the federal government's Privacy Commissioner at 112 Kent Street, Ottawa, Ontario, K1A 1H3, or in Quebec, contact the
Commission d'accès à l'information, 575, St-Amable, Suite 1-10, Québec, PQ, G1R 2G4.
Protecting Your rivacy is Important to Us!
